KYC & KYB Analyst Intern

You'll join our Operations team based in Barcelona for a 6-month internship. Two distinct positions are available: KYC Analyst Intern (Consumer focus) and KYB Analyst Intern (Merchant/Business focus). Depending on the track, the main goal is to enable a smooth onboarding for consumers or to ensure a fast, accurate verification process for merchants.

Responsibilities

Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information; Review identity documents to check they meet internal standards and confirm the authenticity of country-specific documents; Identify inconsistencies or potential red flags and escalate high-risk consumer cases to the FinCrime team; Provide clear and timely support to businesses (primarily via email) through the verification process and request missing information; Review documentation (such as company extracts, bylaws, and ID documents) for new merchants before activation; Manage Ongoing Due Diligence for merchants classified as Low Risk, ensuring information is up-to-date and consistent; Work through a daily queue of cases, meeting productivity, quality, and SLA targets; Learn triage of screening alerts (PEP, sanctions, adverse media) and support periodic reviews (KYC track); Learn to analyze corporate structures and identify Ultimate Beneficial Owners (UBOs) (KYB track)

Requirements

Currently pursuing a Bachelor's or Master's degree; Keen eye for detail with a passion for digging into documents and ensuring accuracy; Clear and patient communication skills with a focus on delivering a smooth user experience; Professional fluency in English (written and spoken); Organized, eager to learn, and comfortable asking questions when needed; Comfortable using digital tools and learning new software quickly

Nice to have

Knowledge of Italian

Benefits

Psychological support with Serenis; Meal vouchers for every day worked; Language courses with Preply; Hybrid working policy (three days per week in-office); Flexible working hours