Laundry Attendant

As a Laundry Attendant, your care and attention to detail play a vital role in upholding the hotel's exceptional linen standards and contributing to a memorable guest experience. In this role, you will be responsible for the efficient handling and movement of all hotel linens, guest laundry, and colleagues' uniforms.

Responsibilities

Collect, count, and dispatch soiled linen, towels, and uniforms to the outsourced laundry service; Receive, inspect, and record clean linen deliveries to ensure quantity and quality meet hotel standards; Distribute clean linen and uniforms to respective departments and maintain proper stock levels in storage areas; Manage the uniform room operations, including issuing and receiving uniforms, ensuring proper labeling and recordkeeping; Handle guest laundry and dry-cleaning services, including collection, tagging, tracking, and delivery in a timely manner; Maintain accurate records of all linen movements, guest laundry transactions, and uniform inventories; Report any missing, damaged, or stained items to the Laundry Supervisor immediately; Ensure the linen and uniform rooms are kept organized, clean, and well maintained; Coordinate with the outsourced laundry provider to resolve discrepancies or quality issues; Support the housekeeping team during peak operations as required; Follow all safety, hygiene, and hotel policies and procedures

Requirements

Previous experience in hotel laundry or housekeeping operations preferred; Basic knowledge of laundry processes and fabric care; Good organizational and recordkeeping skills; Strong attention to detail and ability to handle multiple tasks; Physically fit and able to lift, push, or pull heavy linen trolleys; Reliable, punctual, and service-oriented; Flexibility to work shifts, weekends, and public holidays; Frequent walking, bending, and lifting of linen bundles and trolleys; Ability to stand for long periods

Benefits

Comprehensive medical coverage as per company policy; Enjoy meals on duty; All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends; Enjoy special discounts at our restaurants and outlets; Benefit from a wide range of learning opportunities and development programs through our Academy; Build your career with opportunities to grow within the hotel and explore career paths across Accor's global network; Get involved in corporate social responsibility activities