Laurel Court Server

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

What you will be doing

Reporting to the Laurel Court General Manager, responsibilities and essential job functions include but are not limited to the following:

Physical Aspects of Position (include but are not limited to)

- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling
- Occasional ascending or descending ladders, stairs and ramps

Responsibilities

Consistently offer professional, friendly and engaging service; Assist guests regarding menu items in an informative and helpful way; Follow outlet policies, procedures and service standards; Have full knowledge of beverage lists and promotions; Have full knowledge of all menu items, garnishes, contents and preparation methods; Follow all safety and sanitation policies when handling food and beverage; Other duties as assigned; Qualifications:; Previous service experience an asset; Previous point of sale system experience an asset, but not required; Excellent communication and organizational skills; Strong interpersonal and problem solving abilities; Highly responsible & reliable; Ability to work well under pressure in a fast paced environment; Ability to work cohesively with fellow colleagues as part of a team; Ability to focus attention on guest needs, remaining calm and courteous at all times

Requirements

Previous service experience an asset; Excellent communication and organizational skills; Strong interpersonal and problem solving abilities; Highly responsible & reliable; Ability to work well under pressure in a fast paced environment; Ability to work cohesively with fellow colleagues as part of a team; Ability to focus attention on guest needs, remaining calm and courteous at all times