Lead Business Analyst

Feel Good Investing starts with great decisions, and as a Lead Business Analyst at AJ Bell, you'll help shape many of them. You'll work closely with senior leaders across the business to drive strategic change, improve customer experiences and identify opportunities that support our continued growth. Your insight and leadership will help us deliver innovative solutions that make investing easier, more accessible and more rewarding for hundreds of thousands of customers.

Responsibilities

Work with executive stakeholders to determine how business and IT improvements can achieve business objectives, including defining strategies, prioritising business requirements, conducting feasibility studies, producing business models and overseeing implementation of holistic solutions; Responsibility for the business analysis service provision for an organisation or business unit, including determining the value proposition for the business analysis function; Recognise opportunities from organisational and technological change and define change initiatives to exploit them; Advise and influence executive management throughout the business change lifecycle, ensuring alignment with strategy and enterprise architecture; Manage the day-to-day tasks of the team to support timely, high-quality delivery; Remove blockers to delivery or escalate for resolution where appropriate; Liaise with external suppliers on deliverables; Support production incidents as appropriate; Conduct performance reviews acknowledging achievements and areas for development

Requirements

Ability to coach and lead teams in Agile and Lean practices; Ability to set direction for business analysis within a programme of work, enterprise or wider sector; Business modelling expertise to set scope and methodology for representing complex situations; Consultancy skills to provide advice, guidance and recommendations and frame problems; Enterprise and business architecture skills to translate business drivers, goals and constraints into business objectives; Expertise in requirements definition and management; Stakeholder relationship management skills to develop engagement strategies and resolve conflict; Systems analysis skills to identify IT system capabilities and functionality gaps; Ability to recommend the value of testing and apply relevant tools and techniques; User experience analysis skills to advise on analysis, prioritisation and validation of user experience needs; Writing and presenting skills to communicate persuasively with executives and staff at all levels

Benefits

27 days holiday, increasing with service; Buy/sell holiday scheme; Bank holidays; 8% pension with matched contributions; Discretionary bonus scheme; Share schemes including free shares and BAYE; Health Cash Plan and discounted private healthcare; Free gym; Enhanced family leave (subject to qualifying criteria); Travel and bike loan schemes; Employee Assistance Programme; Regular social events including summer and Christmas parties; Learning and development opportunities; Casual dress code; Friendly, supportive team environment; Hybrid working with a minimum of 60% of working time per month in the office