Lead Director - Digital Engineering, Cloud Platform

CVS Health is hiring a Lead Director for our Cloud Platform engineering teams within Digital Engineering - the AWS infrastructure, DevOps practices, and delivery pipelines that every product engineering team builds on. This Lead Director will own multiple platform engineering teams that power the products and services delivered to members. This is a strategic architecture and leadership role: setting technical direction for AWS, DevOps, and CI/CD; owning the platform's security and compliance posture; running cloud cost as a managed portfolio; building self-service tooling; and leading AI adoption across the platform and the teams that depend on it. This role reports to an AVP within Digital Engineering and partners directly with executive engineering leadership.

Responsibilities

Set the cloud platform strategy, target-state AWS architecture, and multi-year roadmap in partnership with Product, Architecture, Security, and enterprise stakeholders; Own AWS security architecture and governance, including landing zone design, multi-account guardrails, and partnership with Security and Compliance to meet regulatory requirements (e.g., HIPAA, HITRUST) and close audit findings; Lead AI adoption across the organization, including AI-assisted engineering tools and AI-driven platform operations with governance; Drive CI/CD standards and Infrastructure-as-Code adoption, and build self-service capabilities so product teams can provision environments and pipelines without waiting on tickets; Run cloud cost as a managed portfolio, including cost visibility, showback/chargeback, and an annual optimization target; Own operational excellence, including observability, SLOs, incident management, and capacity planning; Lead multiple engineering teams and managers, including organizational design, hiring, coaching, and performance management; Represent the platform to senior stakeholders and evaluate emerging technology for strategic fit

Requirements

10+ years of experience in infrastructure or platform engineering; 7+ years of experience leading engineering teams, managers, and technical portfolios; 5+ years of hands-on AWS at enterprise scale experience (compute, networking, IAM, and managed data/messaging services such as MSK (Kafka), PostgreSQL (RDS/Aurora), and OpenSearch; serverless experience (Lambda, Fargate, Step Functions)); Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)

Nice to have

Leadership experience in healthcare, insurance, financial services, or another highly regulated industry; Demonstrated success scaling CI/CD platforms and Infrastructure-as-Code (Terraform, CloudFormation, or CDK) across multiple teams; Proven track record running a cloud cost optimization or FinOps program with measurable savings; Experience embedding security-by-design into cloud architecture, including IAM governance, encryption standards, and compliance with regulatory frameworks; Executive-level communication skills; Experience building internal developer platforms (IDPs) or self-service tooling; Direct experience piloting or scaling AI-assisted engineering tools (e.g., Claude Code, GitHub Copilot) in an enterprise organization; AWS Certified DevOps Engineer, AWS Certified Solutions Architect, or AWS Certified Security – Specialty; FinOps Foundation certification or demonstrated FinOps practice leadership; Experience influencing senior leaders across business, product, architecture, security, and data in a matrixed enterprise

Benefits

Medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; other resources based on eligibility; eligible for CVS Health bonus, commission or short-term incentive program; award target in the company's equity award program