Lead Forward Deployed Engineer

Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Lead Forward Deployed Engineer. If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.

Responsibilities

Lead complex AI-driven Taktile deployments in production, owning technical delivery across multiple deployments from scoping high-impact Agentic AI use cases to stable production; Apply technical expertise, problem-solving skills, and creativity to help organizations address real-world challenges, including designing solution architectures, developing decision logic, deploying production-grade Generative AI agents, and aligning with key customer stakeholders; Scope work, sequence delivery, and proactively remove blockers while making trade-offs between scope, speed, and quality; Partner with Taktile’s product management team to turn customer needs into product insights and influence the product roadmap; Develop reusable resources, best practices, and tools to help scale the forward deployed engineering function; Coach and mentor junior Forward Deployed Engineers

Requirements

6+ years of engineering or technical deployment experience that includes customer-facing work; Strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science; Write and review production-grade Python and SQL; Strong command of REST API design and integrations; Excel at breaking down complex problems and making quick, well-informed decisions even under pressure; Build strong relationships with both technical and business stakeholders at all levels; Collaborative, curious, and low-ego; Open to a hybrid work model and able to work from the Berlin or London office at least three days per week

Nice to have

6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company; Experience in building AI applications within financial services; Experience in applying and optimizing statistical and machine learning models to solve business problems; Experience with at least one of the major cloud platforms (AWS, Azure, GCP)

Benefits

Work with colleagues that lift you up, challenge you, celebrate you and help you grow; Make an impact and meaningfully shape an early-stage company; Experience a truly flat hierarchy and communicate directly with founding team members; Learn from experienced mentors and achieve personal and professional growth; Access to a network of leading tech investors and advisors; Top-of-market equity and cash compensation package; Self-development budget for conferences, books, or classes; Equipment of your choice including home office setup