Lead Product Manager

Trustly is seeking a results-oriented, metrics-driven product manager to own the roadmap for Trustly's global network of financial institutions. You will be optimizing and expanding the best-in-class online banking connectivity platform that powers Trustly's entire payment and data portfolio. You will be reporting to our Head of FIC office and work with a variety of Trustly products, engineering and business teams, as well as external banking partners.

Responsibilities

Own product roadmap and requirements for expanding Trustly's open banking connectivity and enhancing existing platform coverage; Lead the planning, discovery/scoping, and prioritization of product features to achieve our product vision; Drive enterprise-grade quality of the financial institution connectors through laser focus on key metrics, OKRs, dashboards and alerts; Own product and business requirements for product initiatives; Drive the end-to-end integrations with platform partners and third-party solution providers, including understanding technical discovery, definition, development, testing and migration; Provide product support to engineering in testing and QA; Work closely with Engineering, Data, Sales, Customer Success, Banking Relations, Finance, Operations, and other Product teams to identify business opportunities and expand capabilities; Continuously work with Engineering and cross-functional partners to enhance breadth and depth of bank coverage and data retrieval performance

Requirements

Experience as a product manager within the SaaS, PaaS, or payments industries; Bachelor's degree, preferably in a technology field; Strong technical acumen and familiarity with API and quality metrics; Ability to work with ambiguity and drive product decisions through data and cost/benefit analysis; Excellent communication at both business and technical levels; Excellent ability to influence and work with cross-functional, cross-border teams in the U.S. and Brazil; Result-oriented leader, self-starter, creative problem solver, with the ability to follow through on projects; Ability to multitask and prioritize among different initiatives; Experience working with Agile methodologies and tools such as Jira; Experience applying AI in product development, including agentic workflows/tools; Experience with data products and data quality, including defining metrics and monitoring for data accuracy and reliability

Nice to have

Master's degree a plus

Benefits

Flexible paid time off & generous PTO accrual plans; Comprehensive medical, dental, vision, and other insurances; FSA & HSA plans for medical and dependent care; Home office set-up allowance; Internet stipend; Retirement plan match for 401k and RRSP; Gender-neutral paid parental leave