Lead Technical Program Manager, Critical Facility Operations

Reporting to the Director of Critical Facility Operations, this role establishes and leads the technical programs that enable Cerebras' capacity to enter service safely, operate reliably and scale consistently. Combining practical data center engineering and operations experience with strong program leadership and lessor engagement expertise, the role translates operational requirements into executable programs, clear commitments and measurable outcomes, across internal teams, colocation providers and service partners. As the portfolio expands, this role will likely evolve into leadership of the CFOps technical program-management function and business operations. This role will involve heavy travel to sites in the first year of the role. Location: Fully remote, with up to 50% travel in the first year required.

Responsibilities

Lead CFOps operational readiness for incoming sites, coordinating staffing and service coverage, maintenance arrangements, spares, training, operating procedures, monitoring, escalation paths and turnover documentation; Engage with colocation providers, understanding operational needs and translating contractual obligations into working responsibilities, service reviews, escalation mechanisms and action plans, in partnership with internal stakeholders responsible for capacity delivery and Cerebras services; Develop and operationalize needed operational programs, including definitions, command, communications, response exercises, reviews, RCAs, and project execution; Establish the CFOps program portfolio, priorities, ownership, milestones, dependencies, and reporting; Coordinate operational acceptance with engineering, construction, commissioning and receiving operations teams, ensuring gaps and residual risks are documented and presented to the appropriate decision owners; Engage with leadership and executives on state of Operations and communicate with clarity to drive actionable next steps across the company; Work in partnership with Operational engineering on program development and maturity, providing programmatic and execution support; Represent CFOps during site evaluation, contract development, expansions and renewals, partnering with Acquisition, Contracts and Engineering to define operational requirements, assess gaps in provider commitments, and establish mitigations before commitments are made

Requirements

10+ years of experience in mission-critical infrastructure, including data center operations, engineering, construction, or technical program management; Proven experience leading complex programs across multiple sites, global teams, and cross-functional organizations; Strong technical background in electrical, mechanical, or controls systems, gained through direct operational or engineering responsibility in data centers; Experience working with lessors or colocation providers; Demonstrated success building, implementing, and sustaining programs adopted by operational teams; Working knowledge of data center white space, including servers, storage, networking equipment, racks, and associated data hall infrastructure; Strong incident management, operational readiness, and executive communication skills; Bachelor's degree in engineering or equivalent practical experience