Lead - Trade Finance (Claims management) - Consumer Health NRT

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait .

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

CA, CMA, & MBA with relevant industry experience

Responsibilities

Lead, mentor, and manage a team responsible for trade claims management.; Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team.; Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors.; Global role covering more than 30 markets.; Understand trade promotions and ensure accurate processing of trade claims; Ensure timely and accurate processing of distributor and retailer claims across different schemes, and E‑commerce channels.; Validate claims as per scheme approvals, terms, trade contracts, and commercial guidelines.; Monitor claim aging, manage disputes, and ensure closure within defined SLAs.; Maintain strong controls on trade spends, promo budgets, and claim validations.; Monitor accruals and ensure accurate monthly trade provision accounting.; Support internal/external audits and ensure compliance with internal control framework /SOX controls.; Highlight risks such as overspends, non‑compliant claims, and leakages.; Deliver periodic reports on claim status, KPIs tracking, deviations management; Provide analytics to support to commercial teams on customer/market wise information to make quicker decisions.; Partner closely with Sales, Trade Marketing, Key Accounts, and Finance teams for scheme setup, claim resolution, etc.; Support business teams with relevant insights and process guidance. Work with Sales Finance to align on trade budgets, accruals, and forecasted spends.

Requirements

5 – 8 years of experience in FMCG/Consumer Goods/Retail trade promotions, sales finance, commercial finance, or claims management.; Strong working knowledge of SAP SD/FI and Anaplan (TCM module).; Strong understanding of Consumer healthcare/FMCG various trade structures and scheme mechanics.; Expertise in trade claims processing, promotions, and financial controls.; Advanced Excel, Power BI or similar reporting tools preferred.; Strong stakeholder management and communication skills.; High attention to detail, problem‑solving ability, and process orientation.