Learning & Development Manager

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the property.

Responsibilities

Collaborate with department heads to identify training needs and design customized learning solutions.; Creation of training materials, presentations, and e-learning modules.; Coordinate and schedule training sessions, workshops, and seminars.; Monitor training effectiveness and provide recommendations for improvement.; Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.; Support employees with continuous development plans and career progression.; Maintain and update training records, ensuring compliance with industry standards.; Keep abreast of industry trends, best practices, and new training techniques.

Requirements

Proven experience in Learning & Development, preferably within the hospitality industry.; Strong understanding of adult learning principles and instructional design methods.; Excellent presentation, communication, and interpersonal skills.; Ability to multitask, work under pressure, and meet deadlines.; Proficiency in MS Office; Strong organizational and problem-solving abilities.; Proficient with hospitality industry standards and regulations.