Learning & Development Specialist

We're looking for a Learning & Development Specialist to support L&D's company-wide operations and lead the construction of our AI First journey — rethinking how L&D works and how it shows up for every Nubanker, through data-informed decisions and products connected to real Nubanker needs. This role sits at the intersection of strategy and execution: part of the time is spent shaping what the next chapter of L&D looks like in an AI First world, and part of the time is spent making sure programs, data, and budget run with quality and speed today.

Responsibilities

Develop and run L&D programs designed to reach all Nubankers, ensuring consistent quality and execution across audiences and geographies; Partner with L&D program owners to keep initiatives on track, resolving bottlenecks and unblocking delivery; Help build and evolve L&D's AI First journey, rethinking how the team operates and how it delivers value to Nubankers; Explore, test, and bring in AI tools and workflows that make learning more personalized, scalable, and connected to Nubankers' real needs; Translate this new way of working into concrete products and solutions, not just concepts — working closely with stakeholders to validate what actually gets used; Own and evolve L&D's key metrics, building the reporting and dashboards needed for the team and leadership to make informed decisions; Support budget tracking and planning for L&D initiatives, ensuring spend is aligned with priorities and impact; Turn data into actionable insight — identifying trends, gaps, and opportunities to improve programs and prioritize investment; Manage multiple workstreams in parallel, balancing strategic projects with day-to-day execution demands; Build strong relationships with stakeholders across People and the business, aligning expectations and bringing them along through change; Drive projects end-to-end with clear ownership, timelines, and follow-through

Requirements

Mid-to-senior background in Learning & Development, ideally at fintechs or technology companies; Strong stakeholder management skills, with experience influencing and aligning multiple stakeholders without formal authority; Solid project management skills — able to plan, prioritize, and deliver multiple initiatives with quality and agility; Genuine AI literacy and curiosity: comfortable using AI tools today and motivated to keep learning and experimenting with new ones; A balance of strategic thinking and execution — as comfortable shaping a new vision as making sure the details get done; Comfort working with data: able to build and interpret metrics and dashboards to support decision-making; Fluent in English; Excellent communication and presentation skills, with the ability to bring people along a new way of working

Nice to have

Knowledge of Spanish

Benefits

Chance of earning equity at Nubank; Food/ Meal Card (Vale-Refeição and/or Vale Alimentação); Public Transportation Commuting Benefit (Vale-Transporte); NuCare – Psychological, Financial and Legal Assistance Program; Life Insurance; Medical Plan; Dental Plan; NuLanguage – Language Course Program; Nucleo - Our learning platform of courses; Extended Parental Leave; Daycare Allowance; Parental Consultancy; Work-from-home Allowance; Gym Partnerships; 30 days of paid vacation; Relocation Assistance Package, if applicable