Leasing Consultant

Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden’s first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers’ needs to create exceptional experiences.

Responsibilities

Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”; Showcase the value of the community features as they relate to the customer needs; Use a customer focused attitude year round to ensure a smooth renewal process for existing residents; Utilize and establish creative marketing and social media strategies to increase property traffic; Support occupancy and retention goals by following up with potential and current residents; Use problem solving skills and best judgment to handle unpredictable situations as they arise; Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision; Promote positive resident relations through courteous and timely response to resident needs and concerns; Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks; Collaborate with team members to plan and organize resident events; Assist in other projects and activities as needed

Requirements

One year of experience in sales, hospitality and/or customer service; Meet or exceed sales and customer service goals; Work a varied schedule including weekends and holidays as required; Proficiency in Microsoft Office Suite including Word, Excel & Outlook; Strong written and verbal communication skills; Mobility to tour, show, and inspect apartments on a daily basis; Ability to handle stressful, urgent, novel and diverse work situations on a daily basis; Emotional stability and personal maturity; Willingness to work long hours and odd schedules; Periodic travel by automobile; May require airline travel, out-of-town and/or overnight trips; Attendance and punctuality is essential

Nice to have

Bachelor’s degree; Leasing and/or property management experience; Knowledge of OneSite and Yield Star; Bilingual in Spanish