Leasing Specialist

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.

Responsibilities

Lead leasing, marketing, and maintain positive resident relations within the community; Provide A+ customer service and greet and qualify all prospects; Record telephone and in-person visits on guest cards; Demonstrate community and apartment features to prospects and close sales; Have prospects complete applications and secure deposits in accordance with company procedures and Fair Housing requirements; Update availability report and process applications for approvals; Ensure apartments are ready for move-in; Follow up on prospects that did not close and refer them to sister communities when needed; Secure resident signatures on paperwork prior to move-in and orient new residents; Assist in monitoring and following up on renewals; Accept rental payments; Type leases, complete paperwork, and maintain accurate records in the Yardi System; Maintain current resident files; Distribute company or community-issued notices; Maintain accurate monthly commission records on leases and renewals; Receive resident calls and visits, listen to concerns, and coordinate maintenance service requests; Contribute to community cleanliness and curb appeal; Assist in planning and hosting resident events; Conduct business in accordance with company policies, Fair Housing, Americans with Disabilities Act, and applicable laws

Requirements

Passion for providing exceptional customer service; 2+ years of sales and/or customer relations experience; Thrives in a fast-paced environment; Flexible schedule that may include evenings and weekends; Solid computer knowledge, Windows (Word, Excel), internet, and e-mail; Working knowledge of Yardi Voyager Property Management software

Nice to have

Low-income housing and tax credit experience; Bilingual (English & Spanish)

Benefits

Comprehensive benefits including health, dental & vision; 401(k); Personal time off; Paid holidays; Growth and promotion from within; Development opportunities, including online training platforms, training classes, and one-on-one coaching