Legal Operations Project Manager

We are looking for a Legal Operations Project Manager to join our legal team to help modernize how Legal operates through both best-in-class legal operations practices and hands-on use of AI. By combining traditional legal ops experience with familiarity with AI tools and automation platforms, you will help turn operational problems into scalable, AI-enabled solutions. You will partner closely with Legal and cross-functional stakeholders to deliver on the Legal Ops roadmap and help ensure that Legal’s tooling, data, and processes support Harvey’s rapid growth. It is a unique opportunity to be a key contributor to an AI-native legal operations function inside a company that is itself defining the future of AI for legal work.

Responsibilities

Manage end-to-end legal operations projects, including gathering requirements, designing and improving workflows, coordinating cross-functional stakeholders and managing implementation and iteration for areas such as intake, matter management, advice requests and policy changes; Translate priorities and direction into concrete project plans, timelines and execution steps, serving as the connective tissue between strategy and day-to-day delivery; Support AI enablement across Legal, including identifying use cases, evaluating and piloting AI tools (including Harvey), and helping with training and adoption efforts; Contribute to building and maintain legal metrics, dashboards and operational reporting across workload, turnaround times, risk patterns and operational performance; Support the evaluation, implementation, administration and continuous improvement of the legal technology stack and vendor relationships across knowledge management, matter tracking, e-billing and spend management, document management and contract-related tooling; Develop and maintain legal knowledge assets, including templates, playbooks, FAQs, self-service resources and internal documentation; Support routine operational, administrative, systems and data work as priorities evolve

Requirements

3 to 6 years of experience in an operations or project management role, with responsibility for running and improving cross-functional systems, processes or programs; experience may come from legal operations, business operations, systems operations or a related function; Meaningful experience working in or closely with an in-house legal team, with a practical understanding of how Legal supports the business; A builder’s mindset: comfortable owning many moving pieces at once and energized by creating structure in a function that is still taking shape, rather than optimizing an established playbook; Experience contributing to the design and implementation of processes, systems and programs for Legal or other G&A functions, from requirements gathering through rollout and iteration; Comfortable working with both Legal and technical teams, helping turn business needs into practical process and system requirements, with experience or strong interest in applying AI tools in a legal or professional services setting; Comfortable operating with general guidance, seeking direction on new or unfamiliar issues, and balancing competing priorities and sustaining momentum in a globally distributed organization; Strong analytical and systems-thinking skills, with familiarity across legal technology (e.g. matter management, knowledge management, ticketing and document repositories) and experience building and interpreting metrics

Nice to have

Hands-on experience with CLM or contracting systems; Practical experience building or deploying AI-driven workflows, with familiarity with agentic behavior, orchestration, prompt engineering, performance metrics and safety protocols; Experience helping design AI guidance, guardrails, or adoption programs for a legal or professional services team