Licensed Optician - Optical Specialist - Part Time

At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you! For more details about Eyeglass Word, visit EyeglassWorld.com .

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best.

The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.

Work Experience

- 1+ year experience in optical, retail, sales, or customer service (Required)

Additional Skills

- Hold an active dispensing license as required by the state
- Strong multitasking, time management and organizational skills (Required)
- Clear communication and the ability to educate customers effectively (Required)
- Ability to prioritize customer satisfaction at every interaction (Required0
- Support store team in shared goals (Required)
- Bilingual abilities (Preferred)

Responsibilities

Deliver warm, confident, and personalized service at every stage of the visit; Guide customers through eyewear selection, final fitting, and product education; Ensure customers leave feeling confident in both their eyewear and their experience; Assist with patient flow and pre exam screenings to support Optometrists; Help ensure smooth transitions between exam, finish, and pickup moments; Serve as a calm, knowledgeable presence throughout the customer journey; Perform finishing work including final adjustments, inspections and quality checks; Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation; Prepare orders for pickup and deliver polished, brand aligned handoff; Support order entry, tracking, and timely completion; Maintain organized, clean, and efficient finish and retail areas; Identify and resolve quality or service issues proactively; Model Eyeglass World service standards, tone, and behaviors in every interaction; Uphold visual, experiential, and operational brand standards in the store; Partner with the store team to deliver a consistent and elevated experience

Requirements

High School Diploma or equivalent (Required)

Benefits

401k retirement savings with company match and stock purchase plan; Paid sick time; Parental leave; Employee eyewear discount; College scholarship program