Lifecycle Renewals Intern

As part of the Trace3xperience Program, the Lifecycle Renewals Tracer (Intern) will support Trace3's Lifecycle Management (LCM) organization in the day-to-day execution of its multi-vendor renewals business. Working alongside experienced Lifecycle Renewals Specialists and under the guidance of the LCM management team, the Tracer will gain hands-on exposure to the full renewal lifecycle, from install base data and quoting tools to customer, OEM, and distribution partner engagement, while building foundational skills in renewal operations. Tracers in this program will receive accelerated professional development, exposure to all technical functions of an IT consulting organization, world-class mentoring, and unique networking opportunities across the organization.

Responsibilities

Learn the end-to-end renewal lifecycle by shadowing Lifecycle Renewals Specialists across quoting, customer engagement, and order processing; Assist the team in building customer renewal quotes from OEM and distribution partner quotes, with guidance from team members; Support data accuracy by reviewing install base reports and vendor quotes to identify and resolve discrepancies; Help gather and organize renewal scope details, contract information, and expiration timelines to support on-time renewals; Learn to navigate Trace3's core systems and tools used throughout the renewal process; Gain exposure to OEM and distribution partner programs, service and support levels, and renewal offerings; Observe and collaborate with cross-functional teams, including Sales, Account Management, and Operations; Complete a capstone project or final presentation summarizing learnings, contributions, and recommendations to LCM leadership; Participate in professional development, mentoring, and networking opportunities offered through the Trace3xperience Program

Requirements

Enrollment in the Junior or Senior year of an undergraduate program, at an accredited college or university; Pursuing a field of study applicable to the Lifecycle Renewals Internship (e.g., Business, Communications, Information Technology, Marketing, or a related field); Cumulative grade point average (GPA) of 3.0 or better; People and Organizational Health may require a copy of the applicant's transcript; Ability to work independently on assigned tasks and accepts direction on given assignments; Self-motivated with a customer mindset and desire to help people; Enthusiasm for technical problem solving with attention to detail and strong communication skills; Ability to learn and research in a dynamic and engaging environment; Availability to work 40 hours per week throughout the internship; Ability to communicate effectively in person, over the telephone or by email

Nice to have

Academic or professional/internship experience working in a professional setting; Ability to work independently on assigned tasks

Benefits

Comprehensive medical, dental and vision plans for you and your dependents; 401(k) Retirement Plan with Employer Match; 529 College Savings Plan; Health Savings Account; Life Insurance; Long-Term Disability; Competitive Compensation; Training and development programs; Major offices stocked with snacks and beverages; Collaborative and cool culture; Work-life balance and generous paid time off