LOA Specialist (Part-Time)

This part-time Leave of Absence Specialist will report to the Benefits Director and serve as a subject matter expert in complex case management and ADA compliance. You will work closely with our LOA and disability vendor, HRBPs, managers, and people legal to ensure that leave cases are handled accurately, with care, and in compliance across multiple states.

Responsibilities

Manage complex and escalated leave of absence cases, including FMLA, ADA/ADAAA, STD, LTD, state-mandated leaves, military leave, caregiver leave, domestic partner leave, and parental leave; Support the ADA interactive process: evaluate restrictions, explore accommodation options, and document each step; Coordinate stay-at-work and return-to-work accommodations such as reduced schedules, travel modifications, job restructuring, and equipment; Respond to multi-state inquiries on employee eligibility; Ensure claims, pay, and job protection align with policy and law; Partner with HRBPs and managers to help them navigate leave processes; Escalate systematic issues, discrepancies, or compliance risks to the Leave Program Manager, accompanied by documented findings

Requirements

4+ years of experience in Leave of Absence administration with a focus on complex case management; Expert knowledge of FMLA, ADA/ADAAA, PWFA, STD/LTD, and multi-state paid leave laws; Experience supporting the ADA interactive process and coordinating workplace accommodations; Experience managing day-to-day LOA vendor relationships; Excellent written and verbal communication skills; Comfortable working with autonomy in a fast-paced, asynchronous environment; Customer-obsessed; Grounded and trustworthy; Agile; Collaborative; Effective in Cloud HQ

Nice to have

Workday HRIS experience