Machinery Service Technician/Mechanic 1 (Rentals)

As a technician, you are responsible for providing high-quality repairs on Caterpillar and allied equipment. You will diagnose and troubleshoot engines, powertrains, electrical, and hydraulic systems; experience with Cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment is preferred. Due to the multiple projects, you will be assigned, this position requires planning and organization skills with a particular emphasis on controlling job costs. You will investigate, analyze, and identify the problem to make recommendations that eliminate issues. Our technicians work with a variety of people, communication skills that include strong interpersonal skills, effective writing, basic computer skills, and ability to respond to the lead technicians/management in a positive, caring, and timely manner is required.

Responsibilities

Diagnose and troubleshoot engines, powertrains, electrical, and hydraulic systems; Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision; Perform Caterpillar updates as directed by Caterpillar, Inc.; Analyze all Caterpillar and allied product equipment systems and components for proper operation; Effectively communicate with peers and supervisors; Organize jobs in a logical and economical sequence; Utilize Cat Interact/ServiceLink and other computer programs as required; Order parts through DBS; Enter labor time daily; Perform assigned work within communicated time quoted/flat rated; Complete assigned jobs to meet flat rate times with minimal rework; Write service reports documenting diagnosis and repairs; Attend toolbox meetings as required; Adhere to company policies; Follow contamination control and OSHA/MSHA rules and regulations; Perform other duties as directed by lead or Service Supervisor

Requirements

High school diploma or equivalent; Two to five (2-5) years of experience in the repair of Caterpillar products or other heavy equipment; General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes/rigging equipment; Ability to provide accurate information to lead/supervisor for quoting; Ability to adapt to changes in the work environment; Ability to manage competing demands; Ability to change approach or method to best fit the situation; Ability to deal with frequent change, delays, or unexpected events; Ability to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer; Ability to work unsupervised efficiently and be part of a team environment; Ability to pass Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer; Basic computer knowledge and ability to use service software required in position; Valid California Driver's License with clean record; Valid California Class C driver's license for shop; Valid California Class B driver's license for field if assigned vehicle is required; Must furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment; Ability to perform physical demands including lifting up to 50 lbs daily, walking, standing, climbing, stooping, reaching, and working in conditions with noise, temperature variations, and fumes

Nice to have

Experience with Cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment; Successful completion of apprenticeship program; Graduation from an accredited technical school with emphasis on diesel technology

Benefits

Competitive Compensation; A great work environment and culture; Career growth and advancement opportunities; Training; Medical, Dental and Vision plans; Medical Video Appointments available; Health Savings Account available; Paid Time Off (PTO) Pay; 401(k) Plan + Company Matching; Health and Dependent Care Flexible Spending Accounts; Life & Accident Insurance; Employee Assistance Programs; Legal Plan; Travel Assistance Plan; Wellness Programs; Referral Bonus Program; Longevity Bonus Program; Recognition Programs and much more; Hawthorne CAT discounts; Boot Reimbursement; Tuition Reimbursement; Company-Supplied Uniforms; Advanced Technical Training