Maintenance Technician

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision - we are building the planet’s most admired and compelling brand ecosystem

Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

The Role

As a Maintenance Technician, you’ll provide site-based engineering support to maximise uptime and performance of automated equipment. This is a fast-paced environment where strong fault-finding, ownership, and consistent delivery directly impact site performance.

Working as part of the shift engineering team, you’ll be trusted to respond to issues quickly, make decisions under pressure, and deliver high-quality fixes—while being supported by experienced engineers and leaders who are invested in your development.

Reporting line: Maintenance Shift Manager, with ongoing support from Senior Engineers

Shift pattern: 4 on / 4 off (days and nights rotation)

Responsibilities

Carry out preventative and reactive maintenance across automated systems including conveyors, sorters, shuttles and robotics; Diagnose and resolve faults using a structured, high-quality approach; Respond to breakdowns in real time, prioritising issues based on operational impact and uptime; Support installation, commissioning, and continuous improvement of equipment and controls; Maintain accurate records using CMMS and ensure all work meets safety and quality standards; Work closely with the wider engineering team to solve problems and share knowledge

Requirements

Recognised engineering qualification (Apprenticeship, ONC or equivalent); Experience working with automated or production-based systems; Ability to read and interpret electrical drawings and technical documentation; Basic understanding of control systems (e.g. PLCs); Strong problem-solving skills and the ability to work at pace in a high-volume environment; Taking ownership of problems and following them through to resolution; Delivering consistent, high-standard work in a time-critical environment; Making informed decisions quickly to protect system performance and availability

Benefits

Own it and back yourself - Own the basics, own your role and own the result; Think without limits - Think, think fast, think fearlessly; Be relevant - Relevant to our people, our partners and the planet