Manager, Data Governance & Analytics

Supports Business Analytics strategies that advance organizational reporting, data governance, quality assurance, project delivery, and operational performance goals. This role works across business, analytic, and technical teams to develop reliable reporting solutions, support consistent data definitions and business rules, validate analytic outputs, and coordinate initiatives aligned with business priorities.

Responsibilities

Supports data governance and stewardship activities by developing and maintaining business definitions, reporting logic, data dictionaries, metadata, reporting inventories, lineage documentation, process documentation, and governance standards; Partners with business and technical stakeholders to clarify data requirements, document data ownership, investigate data quality concerns, and promote consistent use of governed data assets; Reviews existing reporting and analytic processes to identify inconsistencies in data definitions, business rules, sourcing, transformation logic, and documentation; Supports governance meetings, working sessions, issue tracking, decision documentation, and follow-up activities; Develops, maintains, and delivers recurring reports, dashboards, analyses, and ad hoc business requests using SQL, Tableau, DataMarts, cloud-based analytics platforms, and other enterprise reporting tools; Gathers and documents business requirements and translates them into analytic or reporting deliverables; Analyzes business performance, operational trends, financial results, utilization, and other relevant measures to support decision-making; Maintains reporting schedules, process documentation, business logic, and production procedures; Performs quality assurance and validation of reports, dashboards, datasets, queries, business logic, transformations, and analytic outputs; Develops and executes test plans, validation queries, reconciliations, reasonability checks, and documentation; Investigates data discrepancies, reporting defects, and process gaps, performs root-cause analysis, and collaborates on resolution; Participates in peer reviews and production-readiness assessments; Coordinates analytics, reporting, governance, documentation, quality assurance, migration, and process-improvement initiatives; Develops and maintains project plans, milestones, timelines, status updates, risks, dependencies, action items, and deliverables; Facilitates project meetings and working sessions, communicates progress to stakeholders, and escalates risks or barriers; Supports cloud analytics modernization and reporting transition activities, including migration validation and responsible use of cloud resources; Shares knowledge and promotes consistent practices by assisting colleagues with documentation standards, requirements gathering, SQL-based analysis, and analytic validation

Requirements

5+ years of experience in analytics, business intelligence, reporting, data governance, business analysis, quality assurance, or related data-focused functions; Strong experience with SQL, including querying, combining, analyzing, validating, and reconciling data from multiple sources; Experience supporting business intelligence and reporting solutions, including dashboards, DataMarts, reporting workflows, relational data structures, and analytic outputs; Knowledge of data quality, data governance, business rules, reporting logic, requirements gathering, testing, documentation, and validation practices; Strong written and verbal communication skills with the ability to explain technical concepts to technical and non-technical audiences; Demonstrated experience supporting data governance and stewardship activities, developing and maintaining business definitions, reporting logic, data dictionaries, metadata, reporting inventories, lineage documentation, process documentation, and governance standards

Nice to have

Experience in healthcare, payer, pharmacy benefit management, government programs, regulated reporting, utilization, financial analytics, or related business intelligence environments; Experience working with cloud-based analytics platforms such as Google Cloud Platform (GCP) BigQuery (BQ), Dataiku or comparable technologies; Proven ability to partner with business stakeholders, analytics teams, IT teams, data engineers, cloud platform teams, and leadership to deliver business solutions; Strong project coordination and organizational skills, with experience managing multiple priorities, timelines, dependencies, and deliverables; Demonstrated problem-solving skills, including identifying data and reporting issues, conducting root-cause analysis, and implementing effective solutions; Strong attention to detail with a commitment to delivering accurate, high-quality, and well-documented analytical work; Excellent written and verbal communication skills, including translating business requirements into reporting, analytics, or technical solutions; Demonstrated adaptability, continuous learning, and a commitment to improving business processes and analytical capabilities; Bachelor's degree preferred, or equivalent specialized training, relevant professional qualification, or comparable professional experience in business analytics, data governance, reporting, healthcare analytics, financial analytics, quality assurance, project management, or a related discipline

Benefits

Medical, dental, and vision coverage; Paid time off; Retirement savings options; Wellness programs; Other resources, based on eligibility; Eligibility for CVS Health bonus, commission or short-term incentive program