Manager, Merchandise Planning – APAC

As the Manager, Retail Operations and Initiatives - APAC, you will be responsible for enablement of Arc'teryx retail stores in the APAC region through cross-functional project management. The role is primarily based in Tokyo, open to hybrid remote work, and requires travel to stores throughout APAC. The team works with cross-functional partners on the Operational Solutions team in Vancouver.

Responsibilities

Responsible for enablement of Arc'teryx retail stores in the APAC region through cross-functional project management; Responsible for the Retail Operations Calendar, ensuring all HQ Initiatives, projects, tasks, and activities are planned, communicated, and executed with quality to stores; Lead the New Store Opening planning and operations of stores in the APAC fleet; Partner cross-functionally on store design, support operations, employee, and guest experience during planning and opening; Build leadership development opportunities and capabilities within the team to drive strategy and results

Requirements

Bachelor's degree in Business, Management, Information Technology, or a related field; 5 years of progressive vertical multi-unit retail experience, the majority of which included leading retail teams; Experience in management consulting, with the ability to pull multiple teams together to lead global projects; Ability to communicate clearly and effectively with stakeholders at all levels, build strong relationships, and ensure alignment across teams; Exceptional leadership capabilities with demonstrated experience building high-performing teams; Expertise in retail operations, including identifying opportunities and translating them into business performance; Extensive knowledge of store-level guest experience and operational processes, including recruiting, scheduling, training, inventory management, and visual merchandising; Capability to find simple, scalable solutions for complex problems and develop others to do the same; Proficiency in managing a portfolio of projects and leading change through others; Excellent interpersonal skills, with the ability to build, maintain, and influence relationships at all levels; Excellent communication skills, including executive-level communications; Commitment to excellence, continuous improvement, and personal development; Proactive approach to identifying root causes of issues and developing solutions; High degree of flexibility and adaptability when faced with ambiguity; Strong computer skills, particularly Microsoft Excel and PowerPoint; Ability to travel domestically and internationally as required; Candidates must be eligible to work in Japan