Manager, New Verticals- Retail Strategy & Operations

About the Team: The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like electronics, home improvement, apparel, and use cases outside of what people eat. About the Role: As a Manager on the Retail Strategy & Operations team, with a focus on understanding the ins and outs of our P&L. You will own the planning, operating rhythm and manage the economics of DoorDash's Retail business. You'll work closely with Strategy & Operations, Finance, Product, Partnerships, and New Verticals platform teams to be successful. You will report into a Director on our Retail Strategy & Operations team and be an individual contributor, with the opportunity to build a team in the future.

Responsibilities

Own the planning, operating rhythm and economics of DoorDash's Retail business; Understand the different lines within the Retail P&L; Set the operating cadence to keep Retail on plan; Define the metrics that matter; Run weekly business reviews; Drive quarterly planning into focused sprints against growth and profitability; Own how the Retail business is performing and where to place bets for growth; Own how consumer fees are set and how merchant economics are structured; Partner with the Platform team on fee architecture; Ensure strongest merchant deals are in place and performing; Turn targets into operating plans and plans into measurable outcomes; Structure pricing strategies into experiments; Partner with and influence Finance, Product, Partnerships and Platform teams

Requirements

6-8+ years of experience; Experience in highly analytical and cross-functional cultures (tech, e-commerce, operations, strategy, consulting, banking, or related); Strong financial acumen and comfort with data; Ability to move fluently between cents and millions; Ability to make frameworks for tradeoffs; Comfort with modeling; Owner mindset; Bias for action and ability to build things from the ground up; Comfort pulling own data and building tools to create outcomes; Systems-first approach to root-causing problems; Comfort operating at both high-level strategy and lowest level of detail; Comfort with ambiguity in a startup environment; Completed Bachelor's Degree

Nice to have

SQL; Track record of building the tools you need; MBA; AI native (using tools like Claude, Cursor, Gemini or Copilot); Entrepreneurial mindset

Benefits

401(k) plan with employer matching; 16 weeks of paid parental leave; Wellness benefits; Commuter benefits match; Paid time off and paid sick leave; Medical, dental and vision benefits; 11 paid holidays; Disability and basic life insurance; Family-forming assistance; Mental health program; Opportunities for equity grants