Manager, OTC Reporting & Controls

As Associate Manager, OTC Reporting & Controls, you will lead the strategy and execution of enterprise reporting and control frameworks that drive Order-to-Cash (OTC) performance across Cash Application, Credit, Billing, Collections, and Deductions Management. Your work will enable accurate, timely, and actionable insights that support operational and financial decision-making across the organization. You will serve as the subject matter expert for reporting, analytics, and controls, shaping a scalable reporting ecosystem across key platforms. You will ensure data integrity, strengthen governance, and translate complex data into clear business insights. You will also play a key role in advancing automation, analytics, and control effectiveness—identifying opportunities to improve efficiency, mitigate risk, and enhance the overall OTC process.

Responsibilities

Lead the strategy and execution of enterprise reporting and control frameworks that drive Order-to-Cash (OTC) performance across Cash Application, Credit, Billing, Collections, and Deductions Management; Drive development and delivery of standardized dashboards and reporting (including monthly performance and SLA tracking); Analyze performance trends, identify risks, and provide actionable recommendations; Serve as BI subject matter expert, ensuring consistency in data definitions and reporting standards; Define standards and governance frameworks for Accounts Receivable SOX, audit, financial, operational, and system controls; Maintain a comprehensive controls inventory, ensuring standardized documentation, compliance, and timely execution of remediation activities; Own HighRadius system administration, supporting Cash Applications and Deductions Management; Monitor system interfaces and control reports to ensure data integrity across platforms; Act as primary escalation point for user-identified issues, leading root cause analysis and resolution; Drive prioritization of system enhancements, working cross-functionally with the business team to identify, design, test and implement; Supervise and mentor one direct report; Oversee Partner Brand processes, including chargebacks, journal entries, and account reconciliations

Requirements

Bachelor's degree in Accounting, Finance or Business Administration; 5+ years relevant experience; Proven analytical skills with the ability to evaluate complex data and identify actionable solutions; Excellent communication skills, including presenting financial insights to diverse audiences; Ability to work independently and manage cross-functional initiatives; Demonstrated problem-solving capabilities, including defining issues, gathering data, establishing facts, and developing solutions; Strong project management skills and ability to deliver results within timelines; Advanced Excel proficiency and experience with financial systems and reporting tools

Nice to have

Prior CPG experience; Experience working with financial ERP systems (SAP ECC preferred), and data visualization tools (e.g., Power BI or Microstrategy)

Benefits

Benefits begin on day one: medical, dental, short and long-term disability, AD&D, and life insurance; Matching 401(k) plan with immediate vesting; Unlimited sick time plus paid time off and holiday pay; Free access to fitness center at WHQ; Access to on-site day care (operated by Bright Horizons) and company store; Campbell's Cares program matches employee donations and/or volunteer activity up to $1,500 annually; Employee Resource Groups (ERGs)