Manager, Regional Renewals

We’re looking for a strategic, people-first leader to build and scale a high-performing Renewals team within our Direct Sales organization. This is a unique opportunity to combine frontline leadership with hands-on deal strategy—driving predictable renewal outcomes, maximizing multi-year revenue, and reducing churn risk across a book of business exceeding $40mm.

Responsibilities

Lead, coach, and develop a team of seven Renewals Specialists and Senior Renewals Specialists to exceed targets and grow their careers; Drive a value-based renewal motion that improves GRR and NRR; Partner cross-functionally with Sales, Customer Success, Finance, and Field Operations; Own renewal execution excellence—from pipeline hygiene to forecasting accuracy; Identify opportunities to scale processes, improve efficiency, and elevate team performance; Step into complex, high-risk renewals to secure the best outcomes

Requirements

5+ years in renewals, sales, or account management (B2B SaaS/enterprise software); 2+ years of proven success leading teams as a people manager or team leader and driving retention metrics (GRR/NRR); Strong commercial acumen and negotiation skills; A passion for coaching, developing talent, and building scalable processes; The ability to influence cross-functional partners and lead through change; Legally authorized to work in the United States and not require sponsorship

Benefits

Medical, Dental, and Vision Insurance at no cost; Short and Long Term Disability fully paid by Minitab; Employee Assistance Program; Group Term Life Insurance at no cost; Voluntary Life Insurance; 401k Retirement Plan with employer match up to 6%; Paid holidays and 4 weeks annual paid time off; Tuition and professional development assistance; Medical and Dependent Care Flexible Spending Accounts; Hybrid work schedule; Onsite gym, pool, yoga studio, movie theater, volleyball court, game room, arcade room, golf simulator; Personal training and nutrition counseling