Manager, Revenue Cycle Management

Compass Surgical Partners is seeking an experienced Manager, Revenue Cycle Management to oversee revenue cycle performance across an assigned portfolio of ambulatory surgery centers (ASCs). This role is responsible for driving strong financial performance through effective management of accounts receivable, collections, denials, billing operations, and reimbursement accuracy. The Manager will partner closely with center leadership, billing vendors, and enterprise teams to identify performance gaps, implement corrective actions, and ensure consistent execution of revenue cycle processes. The ideal candidate brings deep healthcare revenue cycle expertise, strong financial acumen, and a demonstrated ability to drive results across multiple locations. They will also have an innovation-focused mindset and experience using technology, automation, and AI-enabled tools to improve workflows, accelerate analysis, and strengthen financial outcomes. This is an individual contributor role that leads through collaboration, influence, and accountability rather than direct people management.

Responsibilities

Oversee revenue cycle performance across an assigned portfolio of approximately five to nine ambulatory surgery centers; Monitor key performance indicators, including accounts receivable, aging, cash collections, denials, reimbursement accuracy, and write-offs; Identify financial performance gaps and implement strategies to improve collections, reduce aging, and strengthen revenue realization; Monitor payment posting and reimbursement accuracy, identifying underpayments, discrepancies, and opportunities for recovery; Strengthen patient collections and outstanding balance resolution through effective center-level processes; Drive timely resolution of denied, underpaid, and zero-paid claims while addressing root causes to prevent recurring issues; Ensure timely and accurate billing by resolving documentation, coding, authorization, and charge submission delays; Develop and execute corrective action plans to address revenue cycle performance gaps and sustain measurable improvement; Identify opportunities to standardize workflows, improve operational efficiency, and strengthen revenue cycle performance across centers; Identify opportunities to automate manual revenue cycle workflows, reporting, issue identification, and performance monitoring; Leverage AI-enabled tools and advanced analytics to identify denial patterns, payment variances, collection opportunities, and emerging financial risks; Evaluate and implement practical technology-enabled improvements that increase accuracy, reduce cycle times, and strengthen revenue realization; Validate automated and AI-generated outputs to ensure accuracy, compliance, and appropriate handling of protected health information; Translate successful improvements into consistent, scalable processes across the ASC portfolio; Partner with center leadership to establish performance expectations, resolve operational challenges, and drive accountability; Hold billing vendors and service partners accountable for service quality, timely issue resolution, and established performance standards; Lead recurring revenue cycle performance reviews with center teams and external partners, ensuring clear action plans and follow-through; Collaborate with Managed Care to resolve payer-related issues, including credentialing, contract discrepancies, and reimbursement challenges; Provide accurate performance reporting, financial forecasts, and timely escalation of emerging risks to enterprise leadership; Analyze revenue cycle trends to identify financial exposure, prioritize recovery opportunities, and recommend corrective actions; Maintain clear documentation of performance issues, action plans, and resolution progress; Ensure compliance with applicable billing regulations, HIPAA requirements, and organizational policies

Requirements

Progressive experience in healthcare revenue cycle management, including billing, accounts receivable, collections, denials, and reimbursement; Demonstrated accountability for revenue cycle performance, corrective action, and operational improvement beyond reporting and analysis; Experience managing revenue cycle performance across multiple facilities, business units, or client accounts; Strong understanding of the end-to-end healthcare revenue cycle, including registration, authorization, coding, claims submission, payment posting, and collections; Expertise in accounts receivable management, denial prevention, appeals, reimbursement analysis, and payment variance resolution; Proven ability to identify performance gaps, develop corrective action plans, and deliver measurable improvements; Experience interpreting revenue cycle performance data, identifying financial risks, and communicating actionable recommendations; Ability to influence stakeholders and drive accountability across cross-functional teams and external service partners; Strong communication, collaboration, problem-solving, and financial analysis skills; Working knowledge of HIPAA requirements, healthcare billing compliance, and patient information protection; Demonstrated experience using AI, automation, analytics, or workflow tools to improve revenue cycle processes and financial outcomes; Proven ability to identify inefficient processes and implement practical, scalable improvements; Intellectual curiosity and sound judgment when evaluating new technologies, validating AI-generated outputs, and protecting sensitive healthcare information

Nice to have

Five or more years of healthcare revenue cycle management experience; Experience supporting ambulatory surgery centers or multispecialty outpatient healthcare organizations; Experience overseeing revenue cycle performance across five or more facilities or client accounts; Familiarity with outsourced or hybrid revenue cycle management models