Medical Director Urgent Care

The Medical Director of Urgent Care provides clinical, operational, and strategic leadership for pediatric urgent care services (in-person and telemedicine). This role ensures the delivery of high-quality, safe, efficient, and patient-centered care while supporting organizational priorities related to access, growth, and financial stewardship. The Medical Director partners closely with nursing, administrative, and other operational leaders to advance clinical excellence, patient experience, and continuous improvement.

Responsibilities

Provide pediatric urgent care services for patients at approved sites in an ethical, professional and timely manner; Provide oversight of the medical care team to ensure high-quality, evidence-based pediatric urgent care services; Serve as the physician leader for day-to-day urgent care operations in partnership with nursing and administrative leadership; Support access optimization, patient flow and throughput, patient experience, and follow-up with primary and/or specialty care; Collaborate on staffing models and productivity optimization and manage provider scheduling; Serve as clinical liaison with primary care, subspecialty services, emergency medicine, and community partners; Participate in planning and execution of new site development, service expansion, and operational redesign; Supervise and train clinical professionals and students effectively; Establish and maintain pediatric urgent care standardized clinical pathways, protocols, and scope-of-practice guidelines; Maintain regulatory compliance with all agencies; Plan and develop evidence-based patient care programs and monitor performance dashboards; Partner with the Division Chief and other leadership on budget planning, financial performance, and resource utilization; Support initiatives related to revenue optimization, revenue integrity, clinical documentation, and coding compliance

Requirements

Medical Doctor (M.D.) or DO degree from an accredited medical school; Completion of pediatric residency training in an accredited program; 5 years clinical experience in pediatric care; Strong knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in pediatric urgent care; Ability to function independently in evaluating patient problems and developing a plan for patient care; Experience with data-driven decision-making and performance improvement; Ability to supervise, advise, and train clinical professionals and/or students in area of expertise; Excellent communication (written and oral) and change management skills; Ability to maintain quality, safety, and infection control standards; Personal commitment to Continuing Medical Education and remaining current on developments in pediatric urgent care; Demonstrates knowledge of and compliance with legal and ethical standards for the delivery of medical care; Previous experience managing a division, department, or program in an academic setting; Fully licensed and credentialed attending staff category physician on the medical staff of Children's National Medical Center; Board certified or eligible for board certification in pediatrics

Nice to have

Master's degree (Master of Business Administration, Master of Public Health, Master of Healthcare Administration, or related field); 3 years clinical experience in pediatric urgent care

Benefits

Comprehensive benefits package; Fair and competitive total rewards package