Medical Interpreter I JC311881

Medical Interpreter I: Proactively responds to requests for language access in a healthcare setting, including in-person interpreting, telephone interpreting, video interpreting, and basic translation. Acts as a cultural broker and supports healthcare communication between patients, families, and caregivers.

Responsibilities

Proactively responds to requests for language access in a healthcare setting; Leverages the use of technology, as needed, to deliver services in a variety of different modalities; Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities; Interprets information regarding the patient's and family's healthcare needs; Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences; Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare; Fully abides by the healthcare system's professional conduct standards; Translates basic written information as needed and within department guidelines; Serves as a cultural mediator and educates customers appropriately

Requirements

High school diploma required; 1-year related experience required; Knowledge of medical terminology and prior experience in a healthcare setting required; Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required; Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required; Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing; Must be mobile throughout entire healthcare system; Must be able to deliver language access via in-person, telephone and video remote modalities; Must lift a minimum of 10 pounds to shoulder height

Nice to have

Bachelor's degree preferred; National medical interpreter certification preferred

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Premium pay such as shift, on call, and more; Incentive pay for select positions; Opportunity for annual increases based on performance