Medical Laboratory Assistant - Sample Reception

Band 2: £25,272 pro rata per annum. Hours: Full time and Part time available. Contract: Permanent. Do you have great customer service skills and willing to go the extra mile? Are you friendly and able to work as part of a team? If the answer is yes, then we would love to hear from you. We are looking for a motivated and organised Medical Laboratory Assistant (MLA) to support our busy Blood Sciences laboratory. This is an excellent opportunity for someone with strong administrative and data-entry skills who enjoys working in a healthcare environment and wants to play a vital role in patient care. Our unit operates between 9:00 AM and 9:00 PM. Each shift is typically 7.5 hours, and while we usually have set schedules, there may be opportunities to work a variety of hours to keep things flexible and meet the needs of the team. As an MLA, you will be responsible for receiving and processing patient samples, maintaining laboratory records, supporting laboratory operations, and ensuring high standards of quality, safety, and customer service.

Responsibilities

Receiving patient samples and request forms in line with laboratory procedures; Entering patient requests and data accurately into laboratory information systems; Monitoring and maintaining laboratory equipment such as centrifuges, refrigerators, and freezers; Performing basic laboratory techniques and supporting analyser maintenance and reagent preparation; Managing laboratory consumables and processing deliveries; Storing, retrieving, and disposing of samples safely and correctly; Responding to telephone and face-to-face enquiries professionally and courteously; Filing, scanning, and maintaining laboratory records; Completing laboratory documentation accurately and on time; Supporting the laboratory team in delivering an efficient and effective service; Following all health and safety, infection control, and waste disposal procedures; Maintaining Blood Sciences quality standards and participating in training and development activities

Requirements

Great customer service skills; Willing to go the extra mile; Friendly; Able to work as part of a team; Motivated; Organised; Strong administrative and data-entry skills; Experience with electronic handling of data; Fluent and accurate keyboard skills; Reliable; Committed to delivering excellent service in a healthcare setting

Nice to have

Science GCSE (grade A* to C or 4 to 9); Science or keyboard related qualification; Previous laboratory or administrative experience

Benefits

On-site Nursery; Free Beach Hut access; On-site Wellness Centre including gym and swimming pool; Staff networks including LGBTQ, Race Equality and DisAbility; Awards ceremonies