Meetings & Events Business Solutions Trainee

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

As a Meetings & Events Business Solutions Trainee, you’ll play a vital role in empowering our MICE teams across our Leased, Managed, and Franchise Hotels by supporting and enhancing our Meetings & Events (M&E) systems and tools.

This is a global role, working across multiple markets and regions, supporting hotel teams from Europe to the Middle East, Africa, and beyond.

It’s an exciting opportunity to improve efficiency, drive digital transformation, and support data-driven decision-making across our global hotel portfolio — with a primary focus on Connectivity-related projects.

Your Key Focus: Connectivity Projects

We are currently onboarding 55 external partners that will be able to send RFPs and instant bookings directly into our Central Reservation System (CRS).

As a trainee, your main responsibility will be to ensure that all content on these external platforms is accurate, complete, and centrally managed for our M&E Club Hotels — Radisson hotels where Meetings & Events are supported through a centralised model.

This role requires a detail-oriented and tech-savvy mindset, as you’ll help ensure seamless, professional representation of our hotels across all connected portals.

While connectivity-related work will be your key focus, you may also support the Business Solutions team on ad-hoc projects, depending on business priorities and system-related needs.

What You’ll Be Doing

Duration : 1 year

Start date: Mid-October

Ready to Make an Impact?

If you’re passionate about content, connectivity, and improving Meetings & Events experiences through technology — and you're excited to support hotels globally — we’d love to hear from you!

Responsibilities

Take ownership of content quality and consistency across third-party RFP and instant booking platforms for M&E Club Hotels.; Act as a key support in the rollout and management of our connectivity project with 55 external partners.; Ensure our CRS accurately reflects up-to-date meeting and event-related content from connected portals.; Support hotel teams in understanding and utilizing connected systems effectively.; Assist in configuration support for franchise and managed hotels.; Collaborate with internal teams to develop user-friendly training and reference materials.; Provide occasional support to other Business Solutions initiatives on a project basis.

Requirements

Being eligible to sign an internship agreement with an academic institution.; Hands-on experience or strong interest in Meetings & Events operations within hospitality.; Technical curiosity with Sales & Catering systems (e.g., SAP, Opera, TMS for Meetings).; Comfort working with digital systems and structured content management.; Excellent communication and training skills across diverse, multicultural teams.; Strong attention to detail and a proactive, solution-focused mindset.; Ability to manage multiple priorities and adapt in a fast-paced environment.; Passion for learning and improving user experience through technology.; Fluency in English is required, additional languages are a strong plus due to the international scope of the role.