Merchandise Associate - University of Michigan-Game Day Staff

The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding University of Michigan Game Day events. In addition, it will be necessary to be very knowledgeable about the stadium and services in order to assist any and all guests.

Responsibilities

Report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding University of Michigan Game Day events; Be very knowledgeable about the stadium and services in order to assist any and all guests; Provide fun and professional environment for teammates and fans; Proactively greet guests and assist all customers; Uphold Legends standards and policies; Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal; Ensure that you are educated on the products and services sold throughout the Stadium; Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event; Assist with stocking of merchandise; Perform other duties as assigned by supervision

Requirements

All applicants must be at least 18 years of age; High school diploma or equivalent; Energetic, self-motivated, warm, and friendly personality; Must be collaborative and a team player; Willingness and drive to exceed guest expectations; Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation; Basic math skills; ability to accurately count change and balance bank; Must be able to work in a fast paced and continuously changing environment; Able to bend and squat and walk/stand for extended periods of time; Ability to transport up to 30 lbs on a continuous basis; Ability to work independently or in a team during set up and to get tasks done quickly; Ability to communicate effectively with supervisor and guests; Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays; Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

Nice to have

College degree preferred