Microsoft Applications Administrator

Responsibilities

Install, monitor, manage, troubleshoot and patch applications and transport code changes between environments to provide support of various systems; Review performance and stability of applications to avoid outages or degradation of service levels; Interface with business and IT to plan and execute implementations, patching and upgrades; Translate business requirements into application design and functionality specifications and work with application vendors to determine application fit; Keep abreast of the latest technologies and enhancements, and research and implement enhancements and new technologies as required; Work on multiple projects simultaneously; Work with senior level staff to define and implement standards for implementation and administration of applications, and compliance with SOX requirements; Provide risk assessments regarding development and maintenance of Information Technology security functions that protect information availability and integrity; Create documentation to support the maintenance, change and recoverability of information; Evaluate and test the integrity and recoverability of data by reviewing and testing proper back-up and recovery procedures

Requirements

5 years' experience with MS Purview administration; 5 years' experience with MS SharePoint online administration; 5 years' experience with MS Power Platform administration; 5 years' experience with M365 solutions; 5 years' experience with MS Azure/AI solutions; Bachelor's degree in Computer Science, MIS, Information Technology or a related field; Hands-on experience with PowerShell scripting and Graph API; Experience working with ServiceNow; Familiarity with ITIL based change management and incident management processes; Ability to communicate politely, clearly and effectively with internal and/or external customers, including senior management; Ability to perform analyses involving ratios, percentages and simple statistical methods; Working knowledge of software applications to create documents, reports and/or graphics and support databases

Nice to have

PowerShell automation, particularly with Microsoft 365 and SharePoint; Microsoft Graph / Graph API; Entra ID, Conditional Access, and RBAC; Supporting Microsoft 365 Copilot readiness or rollout; Power Platform and Copilot Studio; ServiceNow or similar ITSM platforms; Change management & incident management