Mid-Market Account Executive, EMEA

As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.

Responsibilities

Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition; Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts; Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively; Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale; Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making; High-Volume Prospecting: Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline; Client Relationship Development: Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities

Requirements

2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts; Location: We are currently hiring for positions based in the UK and Ireland. Candidates must be located in one of these regions to be considered for the role.; B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech; Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.; Communication Skills: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.; Problem Solving: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition; Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals; Support: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities

Nice to have

MarTech experience

Benefits

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family; 16 weeks paid parental leave; unlimited PTO; stipends for remote work and wellness; professional development budget