Multi-Site Leasing Associate

As a BMC Multi-Site Leasing Associate, you are polished, outgoing and people-focused with a strong attention to detail. You care as much about customer satisfaction as you do about getting the job done, and you maintain high standards for teamwork and accountability. You are an integral and valued member of BMC's Residential team, and will be relied on to guide the leasing strategy for the Residential Centralized Leasing Center. The Residential Centralized Leasing Center covers the leasing activity for multiple properties within BMC's DC portfolio. There will be required travel to nearby properties, as needed.

Responsibilities

Meet with prospective residents and present available apartments that best fit their desires and budget; Present apartments, amenities and overall community to prospective residents using your team's established tour path; Answer inquiries from prospective residents and use standard sales techniques to encourage a visit; Ensure prospect data is entered in a timely manner to comply with Fair Housing laws; Utilize standard sales closing methods to sell the prospective resident on available units; Greet prospective residents professionally and build a rapport with them; Complete prospect follow-up in accordance with Bernstein's follow-up expectations and record activities in property management system; Assist assigned communities in gathering information from prospective residents after they have indicated a desire to move to the property; Assist assigned communities with completing market surveys, including gathering current occupancy, rental rates and concessions; Proactively partner with your team and marketing department on efforts to promote your properties; Be available to work a varied schedule, including weekends and some holidays as required; Maintain a positive and professional customer service attitude; Update the daily and weekly rental reports; Attend periodic training seminars for leasing consultants to improve marketing and sales techniques; Answer office phone and greet visitors; Other duties as trained for and are qualified to do

Requirements

High school diploma or equivalent; Prior leasing or customer service experience; Proficient in Microsoft Office and ability to learn specialized software; Excellent customer service skills; Outstanding sales and marketing skills; Strong time management, attention to detail and organizational skills; Ability to work a varied schedule, including weekends and some holidays as required; Ability to learn and comply with industry legal requirements; Ability to work in a fast-paced, multi-entity environment; Ability to multi-task and follow through; Ability to work under pressure; Ability to communicate effectively; Ability to respond to others' needs in a timely and courteous manner; Ability to drive own vehicle and travel to multiple properties in DC; Excellent attendance is required

Nice to have

Undergraduate Degree in Business, Sales, Marketing, or related field; Experience with social media platforms such as Facebook, Twitter, Pinterest, Yelp, etc.; Experience with Yardi, property management accounting system

Benefits

Performance-based bonus incentives; Commission incentives; Paid time off; Medical plan options; 401K match with immediate vesting; Rent discount at BMC properties; Paid volunteer leave; Gym membership contributions; Company-wide social outings; Training necessary to perform the role; Periodic performance reviews; Opportunities for growth within the company