Office Clerk

Responsible for providing clerical duties in an office setting. Opens, sorts, distributes mail. Faxes, copies, scans, and files. Sorts, stuffs bills/claims for mailing.

Responsibilities

Performs job specific responsibilities; consistently supports patient centered environment; Demonstrates accountability for own actions and decisions; Follows policies, procedures, and standards; complies with Corporate Compliance Program; Assumes responsibility for risk and safety issues associated with position; Participates in performance improvement activities; Utilizes resources efficiently and effectively; Takes responsibility for own learning needs; Participates as a member of a team to achieve organizational goals; Brings ideas/concerns to supervisor; participates in department decision-making; Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills; Demonstrates ability to provide care/service safely and efficiently for the care of each patient; Responsible for completion of tasks/projects assigned according to departmental needs; Opening, sorting, distributing and picking up mail; Faxing, copying, scanning, filing; Sorting, stuffing bills/claims for mailing; Obtaining information necessary to bill a claim or resolve an inquiry such as diagnosis, addresses, insurance information, retrieving documents from various media; Working returned mail; Bankruptcy coding; TCE batching; Working low dollar accounts; Credit balances, patient refunds; Complies with Medicare/Medicaid rules and regulations; Provides assistance with initial and ongoing training of other support staff personnel; Attends and actively participates in any training or education which relates to their position and would contribute to their knowledge; Responsible for other duties or projects which are assigned by Management, including special projects, telephone coverage, filing, copying and other duties as instructed; Responsible to learn any aspects of another position, with the same or lower job classification, as directed by the Supervisor or Manager.

Requirements

High School Graduate; 3 or more years of general clerical experience with basic office skills; Ability to get along with people, maintain harmony with other employees; Ability to communicate clearly, use good judgement and be sympathetic toward patients; Ability to work under stress with frequent interruptions; Proficiency on Personal Computer; Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.