Office Manager

The Office Manager is responsible for overseeing the daily administrative operations of the firm while serving as the primary HR resource for employees. This role ensures the office operates efficiently, supports firm leadership, maintains a professional client experience, and promotes compliance with employment policies and procedures. The position supervises front desk operations, manages office resources, coordinates vendors, and helps foster a positive workplace culture.

Responsibilities

Oversee the daily operations of the office to ensure efficiency and professionalism; Develop and improve office procedures and workflows; Manage office supplies, equipment, and inventory; Coordinate maintenance, repairs, and office vendors; Manage relationships with service providers, including IT, office equipment, cleaning services, and building management; Maintain organized office records and administrative documentation; Coordinate office events, meetings, and employee activities; Serve as the primary HR contact for employees and managers; Coordinate recruiting, interviewing, onboarding, and offboarding processes; Administer employee orientation and maintain personnel files; Ensure compliance with federal, state, and local employment laws; Assist leadership with employee relations, coaching, performance management, and conflict resolution; Maintain employee handbook, policies, and HR documentation; Coordinate benefits administration and open enrollment activities; Track employee training; Support leadership with operational initiatives and special projects; Assist with facilities planning and office organization; Monitor administrative office purchases within established guidelines; Recommend process improvements to increase efficiency and enhance the employee experience; Maintain confidentiality of employee, client, and firm information

Requirements

5+ years of office management and/or human resources experience; Strong knowledge of employment laws and HR best practices; Excellent organizational, communication, and interpersonal skills; Ability to manage multiple priorities while maintaining attention to detail; Proficiency with Microsoft Office 365 and HR/payroll software; Ability to maintain discretion and confidentiality

Nice to have

Bachelor’s degree in Business Administration, Human Resources, or related field; HR certification (SHRM-CP, PHR, or equivalent); Experience in a professional services, tax, accounting, or legal environment; Leadership and team development; Conflict resolution and employee relations; Project and workflow management; Vendor and facilities management; Policy development and implementation; Process improvement; Excellent communication; Strong problem-solving and decision-making abilities

Benefits

Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental); Company-Paid Life and Long-Term Disability Insurance; Ancillary Benefits such as supplemental life insurance and short-term disability options; Classic Safe Harbor 401(k) Plan with employer contributions; Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning