Office Support Specialist I

Perform duties in the administration office as a front-line contact to the public and internally to the institution. Maintain efficiency and professionalism in the performance of administrative assistant duties. Primary tasks include the flow of information, administrative documentation, maintenance and quality assurance tracking of services for residents' clinical files, assistance to administrative projects and production of quarterly reports, monthly stats, archiving, and managing training files for employees. Must independently work on projects and programs using independent judgment to accomplish desired results and published outcomes.

Responsibilities

Manage the day-to-day operations of assigned programs, projects, or functions; Maintain agency files and records; Input data into databases; Prepare reports; Verify computer systems, databases, and coded data for accuracy; Respond to requests for information; Screen and correct documents for procedural compliance; Provide customer service to customers, clients, and staff; Perform administrative duties requiring considerable judgment; Resolve light computer issues/concerns; Greet and screen visitors; Track information; Manage office equipment and supplies; Process, maintain, and quality control records and documents; Compile vital information

Requirements

Associate's Degree (typically in Business); 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II; Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department; Knowledge of techniques for providing a high level of customer service; Knowledge of applicable computer applications; Knowledge of records processing and maintenance procedures and systems; Knowledge in the preparation of complicated documents; Knowledge of project management; Knowledge of agency policies, procedures, practices, and office skills; Background information check including fingerprinting through Wyoming Department of Criminal Investigation, Department of Family Services, and FBI

Nice to have

Administrative support experience

Benefits

Culture of public service and a commitment to work/life balance; Paid holidays, vacation and sick leave; Retirement investment options with employer contributions; Comprehensive Benefits package including Health, Dental, Life, Vision, Short Term Disability and more with employer contribution toward premiums; Longevity Pay