Operations Executive

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. The team works closely with other offices around the world as well as vendors and governmental agencies to find optimal solutions for customers' complex logistical needs. The company offers an exciting and dynamic work place that rewards self initiatives and thinking outside the box. Affiliated Company: World Courier (Deutschland) GmbH.

Responsibilities

Engage in effective personal communication with customers, colleagues and suppliers; Maintain effective relationships with clients and proactively support their complex needs; Ensure all shipments and customs requirements are handled according to company and international regulations; Calculate, prepare and present quotes for external and internal customers in line with established guidelines and policies; React flexibly to deviations in shipments and provide customers with suitable and efficient solutions; Generate sales leads and collaborate with sales on identification and development of potential and existing accounts

Requirements

Broad training in fields such as business administration, logistics or operations; Fluent in German and very good English language skills; Effective oral and written communication; Ability to represent a positive and professional image; Ability to prioritize workload and consistently meet deadlines; Exceptional time management skills and attention to detail; Strong problem solving, analytical and investigative skills; Flexibility in working shifts, including some weekends and holidays; Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook