Operations Manager – Financial Crime

An exciting opportunity exists to join KordaMentha Implementation Services as an Operations Manager – Financial Crime. You will be part of the KordaMentha team that offers flexible, AML/CTF specialised resources via a co-sourced model or Managed Service. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the Partner, you will be responsible for ensuring the team meets all its AML/CTF and Sanctions regulatory guidelines. You will provide insights and recommendations on how to improve the current Financial Crime Operations. You will lead a team of analysts and be responsible for managing client relationships and act as an escalation point for both the team and clients.

Responsibilities

Lead AML/CTF and sanctions operations across a portfolio of client engagements; Drive operational excellence through effective risk management, quality oversight and continuous improvement; Build and maintain strong client relationships, ensuring exceptional service delivery and stakeholder engagement; Lead, coach and develop a team of analysts, fostering a high-performance and collaborative culture; Act as a key escalation point for complex financial crime matters and operational challenges; Contribute to business growth through proposal development, client opportunities and capability-building initiatives

Requirements

5+ years' experience in AML/CTF & Sanctions; 3+ years of leadership of an AML Operations team; Strong understanding, knowledge, and application of AML/CTF and Sanctions regulations; Strong people leadership and management ability; High attention to detail; Personal commitment to and visible role modelling of the organisation's behaviours and values; Ability to act with discretion and maintain confidentiality; Strong stakeholder management capabilities with demonstrated ability to influence key stakeholders through effective communication (verbal and written); Passionate about AML/CTF; Intermediate to advanced skills in Microsoft Office Word, Excel, and Outlook

Nice to have

Tertiary qualification in either Business, Commerce, Financial Services, Accounting, Law, or relevant discipline (preferred); or equivalent industry experience