Operations Manager

The UK Warehouse Manager at Pattern is responsible for the full management of warehouse operations at our UK Warehouse, ensuring the seamless receipt, storage, and dispatch of goods while maintaining high standards of safety, efficiency, and cost-effectiveness. The role requires an experienced leader who can drive operational excellence, build and manage a dynamic team, and support commercial objectives aligned with Pattern’s growth and customer service goals.

Responsibilities

Full site management. Scheduling of goods receipts, volumes to be processed; Financially skilled in Budgetary & P&L responsibility for the site. Building a strong, efficient and experienced FTE team; Working with key resource suppliers to dynamically flex the team in line with the demands of the business and the seasonal volumes; Driving operational excellence and continuous improvements to support the evolving business; Sourcing and managing consumable providers, continuous negotiation on costs; Setting SLA’s and tracking KPIs; Working with the Merchandise Planning team on forecasted volumes and shipping priorities

Requirements

Demonstrated experience (5+ years) in warehouse, distribution, or supply chain management, including full site P&L responsibility; Strong leadership skills, with a proven ability to recruit, develop, and manage high-performing teams in a fast-paced environment; Solid financial acumen with experience in budgeting, cost control, and vendor negotiations; Excellent working knowledge of warehouse management systems (WMS), logistics software, and best practices; Strong understanding of and background in Lean Six Sigma methods; Effective communicator with strong organizational and analytical skills; Fluent in English

Nice to have

Be clear, concise and specific when explaining a point (STAR model and answer first are the suggested frameworks); Be prepared to talk about professional accomplishments with specific data to quantify examples; Be ready to talk about how you can add value and be the best addition to the team; Focus on mentioning how you would make a difference at Pattern; Be prepared to talk about any side projects related to data and analytics

Benefits

28 days Holiday (increasing to 32 days with each year of service); Competitive salary; Private Medical Insurance; Enhanced Pension Scheme; Enhanced Maternity and Paternity leave and pay; Nursery Scheme; Cycle to Work Scheme; Regular company socials