Operations Program Manager, Industrial Partnerships - Robotics

At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support.

Responsibilities

Identify and engage prospective partner businesses and manage the process through to signed agreement; Coordinate day-to-day operations with signed partners including onboarding and ongoing support; Track partner performance and data collection targets; Support hardware deployment and basic troubleshooting on partner premises; Communicate regularly with internal teams (product, strategy) and partner contacts; Help identify and implement process improvements based on operational feedback

Requirements

Strong professional communication skills in both Spanish and English; Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees); Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics; Experience in the field: warehouses, factories, logistics centers; Analytical, strategic, and process improvement capability.

Nice to have

SQL Proficiency; Experience working with CRM systems