Operations Shift Manager (Night)

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, based in London, building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. As the Night Operations Shift Manager, you are in a core execution role, responsible for executing night-sortation, as well as evening preparation for night operations. This is an on-site role embedded in the day-to-day operations.

Responsibilities

Lead evening, pre-night depot activities - Ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift; Support the Night Ops Manager by guiding handlers, training new staff, and assisting with linehaul unloads to keep inbound, sorting, and routing activities running smoothly; Handle process exceptions, maintain equipment and depot safety standards, and resolve operational issues to ensure the shift is fully prepared; Support continuous improvement initiatives & highlight potential process improvements; Maintain safety, standards, and productivity discipline.

Requirements

2-4 years’ experience operating in fast-paced depot, warehouse, or other operational roles; Strong attention to detail and execution discipline; Some shift leadership & people management experience; Comfortable working PM / evening shifts; High urgency, strong communication, strong escalation habits; Comfortable solving real-time operational pressure during peak windows; Able to communicate effectively & build relationships & work cross-functionally; Safety-first mindset.

Benefits

Competitive market-related salary; Opportunity to work overtime when required; Additional 10% night allowance; 25 days of holiday allowance plus public holidays (or equivalent of 20 days plus public holidays on 4 days on, 3 days off pattern); 1 Birthday Day Off + 2 Tenure-Based Additional Days Off; Subsidised Private Medical Insurance including dental, vision & mental health therapy; Bi-annual performance reviews and tailored development plans; Annual compensation review; Team lunch provided once a week; Quarterly team socials and annual sports day (HIVED Olympics); Enhanced maternity/paternity/adoption policy as day 1 right; MacBook Air or Windows Laptop; Cycle to work scheme.