Operations Specialist (Retirements)

Apex is seeking a highly motivated Operations Analyst to support our Retirements team. This role is integral in managing the full lifecycle of retirement account operations, from contributions and distributions to tax reporting and regulatory compliance, for our introducing broker-dealers. The ideal candidate will have experience in retirement plan administration or brokerage operations, a strong understanding of IRS rules governing retirement accounts, and the ability to apply creative solutions to operational challenges.

Responsibilities

Process and monitor IRA contributions, Roth conversions, rollovers, Required Minimum Distributions (RMDs), and retirement plan distributions across all retirement product types; Support the preparation, review, and filing of year-end tax forms including Form 1099-R and Form 5498; Manage beneficiary designation updates, excess contribution corrections, recharacterizations, and account restriction monitoring; Handle customer inquiries and requests related to retirement accounts through email and phone; Continuously acquire and update knowledge of IRS regulations, ERISA requirements, and FINRA/SEC guidelines; Participate in initiatives to improve procedures by reducing risks and enhancing operational efficiencies

Requirements

Bachelor's Degree in Finance, Economics, Business Administration, Accounting, or a related field; Proven track record in retirement plan administration, brokerage operations, or financial services operations; Obtain a passing score on the Securities Industry Essentials (SIE) Exam within the first 90 days; Obtain FINRA Series 99 within the year; Comfortable working U.S. hours (night shift) in a hybrid setup (2x a week onsite in 4th ave., BGC, Taguig); Analytical skills; Excellent verbal and written communication skills; Self-motivated with the ability to operate independently while also being a cooperative team player; Exceptional attention to detail; Adaptability and quick learning ability

Nice to have

Minimum of 2 years in retirement account operations, brokerage operations, or financial services operations; Proficiency in Microsoft Office, particularly Excel; Knowledge of SQL and data organization; Knowledge of Claude AI; Experience with tax reporting systems (FIRE/IRIS); Familiarity with IRS rules governing retirement accounts; Familiarity with ERISA compliance requirements; Familiarity with FINRA/SEC guidelines affecting brokerage operations

Benefits

Market-leading salary with annual bonus; 20 days of vacation leave plus regular and special non-working holidays; Training and development budget; Private health insurance for medical and dental; Life insurance; Flexible working hours; Parental leave; Modern city center office; Hybrid work schedule; Monthly team lunch-outs; Unlimited drinks and snacks; Company recognition & rewards