Operations Supervisor - Leader Bank Pavilion

The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager.

Responsibilities

Assist in staffing, scheduling, training, and counseling of event and warehouse staff; Directly manage event day staff while having direct interaction with customers; Maintain and control high volume food and beverage inventory; Lead venue operations with direction of the general manager; Support general manager with supervision of staff; Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures; Develop and enforce standards for service, sanitation, and product and food quality; Ensure all cash handling procedures are documented and enforced; Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures; Conduct physical audit of inventory and product, research and perform reconciliations

Requirements

Must be at least 18 years of age; Strong attention to detail and extremely organized with elevated time management and prioritizing skills; Must meet state and city health requirements for food handling and alcoholic beverage service; Ability to multi task in a fast paced, team orientated setting; Must be able to work fluently in English; Ability to work in an open aired environment during all climate conditions; Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps; Ability to work all Venue events, including extended hours, nights, weekends, and holidays; Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Nice to have

Microsoft Office (Excel, PPT, Word, Outlook)