Operations Team Lead, Large Pack - 1st shift

Ingram Content Group (ICG) is hiring for Operations Team Lead to contribute to our Operations team in Jackson, TN. An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment. Serves as the lead person overseeing department or activity workflow. Acts as in leadership capacity in absence of the Supervisor.

Responsibilities

Trains and develops hourly associates; Acts as the department contact for all production systems issues and questions; Provides direction and leadership to associates; Identifies, communicates, and ensures all quality and productivity standards are met within the department; Research issues, problems, or concerns and recommends solutions; Meets customer requests, deadlines, commitments, and quality standards in a timely manner; Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks; Coordinates with other departments on workflow activities; Assist in administering policy and payroll activities.

Requirements

HS Diploma or equivalent; 1-year experience with PC based applications; 1 year work experience in a warehouse operations environment; 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Benefits

Medical/Prescription Drug plans; HSA; Vision; Dental; Health Care FSA; 10 vacation days & 10 sick days accrued annually; 3 personal days; 401K match; Life and AD&D; Employee Assistance programs; Group Legal; tuition reimbursement program; Financial and in-kind opportunities to engage with non-profits in your community; Company match program for United Way donations; Volunteer opportunities and in-kind drives for non-profits throughout the year; Casual Dress Code