Orphee Beinoglou - Move Coordinator

At Orphee Beinoglou, we have been connecting people, businesses, and cultures for more than a century, setting the benchmark for reliability, quality and peace of mind. We are looking for a Move Coordinator to join our Removals team at Sindos supporting both private and corporate clients through every stage of their move. The Move Coordinator will be responsible for managing and overseeing the complete moving process from start to finish ensuring a seamless, efficient, and stress-free experience for clients. Acting as the key communication point between clients, operations, and global partners (Agents), this role combines organizational precision, customer care, and international coordination.

Responsibilities

Serve as the primary point of contact for clients from booking to delivery; Coordinate door-to-door domestic and international moves; Arrange and follow up on packing, customs documentation, shipping, and delivery; Liaise daily with agents, crews, warehouse teams, and transport planners; Prepare service orders, and invoices while maintaining accurate records in the company's move management system; Track shipments and proactively update clients and partners on progress; Ensure all services meet company quality, safety, and compliance standards; Handle insurance applications, claims, and post-move client feedback; Maintain excellent communication with corporate mobility teams and international networks; Support continuous improvement through feedback and service optimization initiatives

Requirements

Strong organizational, analytical, and time-management skills with a proven ability to prioritize and meet deadlines; Excellent communication and interpersonal abilities; Advanced business writing and verbal communication skills in both Greek and English; Proficient in MS Office Suite and familiar with Move Management Systems; Customer-focused mindset with strong service orientation and cultural awareness; Team player with a cooperative, positive, and solutions-driven attitude; Motivated to develop a long-term career within the logistics and mobility industry; Bachelor's degree in Business Administration, Logistics, or International Relations (or equivalent experience); 2 – 3 years of experience in international moving, relocation, or logistics operations

Benefits

Competitive remuneration package based on experience; Life and medical insurance; Provision of technological equipment; Excellent career opportunities and learning development; Modern and friendly working environment; Working within an outstanding team of experts in a dynamic and fast-growing organization