Outpatient Mental Health Clinic Director

Ellie Mental Health is seeking a passionate and unique Clinical Director to lead this charge. The perfect candidate has management experience, an entrepreneurial spirit, and wants to be part of building something unique and amazing. The Clinic Director (CD) is responsible for the overall performance and operations of the clinic. The Clinic Director manages staff performance, hires and recruits clinical staff, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight.

Responsibilities

Hiring, Training, and Staff Management; Oversee the hiring process for all therapists at their clinic; Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed; Assess ongoing development and training needs and conduct ongoing training as needed; Hold staff compassionately accountable to meeting performance expectations; Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed; Manage basic clinic Human Resource tasks; Supervision and Consultation; Participate in Clinic Director Peer Consult Group; Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation; Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers; Clinic Oversight; Provide training, staff development, and administrative oversight to support the functioning of the clinic; Collaborate with franchise owner and Ellie Mental Health corporate staff to implement strategies for fiscal and clinical efficiency; Monitor and manage clinic office schedules and office supplies; Provide timely response to concerns raised by clients, clinicians, or external stakeholders; Serve as point of contact for building management related issues or concerns; Spearhead clinic’s community outreach and engagement efforts; Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility; Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures; Identify opportunities to improve client care, quality, and effectiveness, and implement changes; Other duties as assigned

Requirements

Master’s Degree or higher education in mental health discipline; Independently licensed with a state-issued clinical practice license (e.g., LCSW, LMFT, LPC); Strong leadership, problem-solving, and executive skill sets; Excellent interpersonal and customer service skills; Excellent organizational skills and attention to detail; Strong working knowledge of state requirements regulating mental health practice; Working understanding of human resource principles, practices, and procedures; Excellent time management skills with a proven ability to meet deadlines; Ability to function well in a high-paced and changing environment; Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams; Adept at learning and navigating Electronic Health Record systems; Mental health counseling: 3 years (Required); Management: 1 year (Required); LMFT; LCSW; LPC

Nice to have

Ability to provide license supervision preferred; Supervisor License (Preferred)

Benefits

401(k); Dental insurance; Flexible schedule; Health insurance; Opportunity for advancement; Paid time off; Training & development; Health, dental, vision and life insurance; Brand new, fully furnished and nicely appointed office