Parking Attendant

As a Parking Attendant, you play a vital role in creating first – and lasting – impressions by delivering amazing experiences through world-class entertainment, one guest at a time. With an emphasis on the guest experience, you will create a welcoming environment and guide guests through the parking process with professionalism and energy. You will manage the flow of vehicles for on-site parking lots, provide assistance with directions, answer questions, and help maintain a safe and organized parking environment. Your positive attitude and commitment to excellence help set the tone for unforgettable guest experiences.

Responsibilities

Reports to Box Office in appropriate uniform to attend pre-event briefing; Coordinates with the uniform attendant to check-out and check-in uniform and equipment; Welcomes guests with a smile, eye contact, and positive attitude; Has thorough knowledge of on-site parking lots and general knowledge of area parking lots, providing directions; Directs vehicles to designated parking areas quickly and safely; Provides accurate information about the facility and event timelines; Assists guests with special needs or mobility concerns; Manages pedestrian safety in and around parking areas; Maintains cleanliness and organization of parking areas, signage, and equipment; Communicates effectively with team members and leadership via radio; Anticipates guest needs and resolves parking-related concerns promptly and professionally; Monitors parking lot activity to prevent unauthorized access and ensure guest safety; Reports safety hazards, suspicious activity, or maintenance issues; Follows all safety standards and company/department policies; Operates handheld devices to verify permits and take cashless payments; Provides accurate and honest reporting for parking assignments; Acts professionally at all times; Provides and delivers exceptional guest experiences; Remains flexible and adapts to situations; Maintains regular attendance; Works at all Legends Global venues in Wichita and Andover; Performs other duties as assigned

Requirements

Guest first mindset; Ability to stay calm and courteous under pressure in a fast-paced, high-volume environment; Meet the physical demands of the job, including personal mobility, lifting, carrying, moving, climbing, and moderate to loud noises; Work effectively under pressure and/or stringent schedule; Positive, friendly attitude with neat appearance and smile; Must work well with others; Must speak and understand English; Ability to pass a credit/background check; High School Diploma or GED; Must be able to work independently with little or no supervision; Customer service excellence; Interpersonal and communication skills with ability to follow instructions, verbal and written; Maintain proper grooming and dress code standards; Apply teamwork by working collaboratively with other team members; Problem-solving to resolve guest concerns or unexpected situations calmly and efficiently; Ability to undertake and complete multiple tasks; Attention to detail; Ability to work flexible/extended/irregular hours, including nights, weekends, and holidays; Ability to lift and move cones, signs, minor equipment and similar up to 30 lbs; Ability to endure temperature extremes

Nice to have

Experience in customer service, hospitality, or parking operations preferred; Valid driver's license preferred