Partner Manager, CNC & Sheet

Xometry is seeking a strategic and results-driven Partner Network Manager to lead our Partner Network initiatives. This role is akin to a supplier development position, focusing on cultivating and managing a high-performing network of partners. You will be instrumental in enhancing partner capabilities, driving performance, and ensuring alignment with our operational goals to deliver exceptional outcomes for our customers. A typical day will consist of peeling back the lens to determine how to improve the quality of your Suppliers by both serving as an advocate and coach. You will become a trusted resource for your cohort with the end goal of improving customer outcomes by reducing manufacturing variability.

Responsibilities

Optimize partner performance by analyzing data to improve supplier performance by enforcing Xometry Manufacturing Standards; Identify performance / training gaps within your portfolio and develop strategies to improve partner outcomes; Create and implement partner certification programs to establish quality benchmarks and standards, akin to supplier quality assurance. Focused on building trusted partnerships and predictable outcomes (quality and OTS); Manage the Partner Outsourcing Group program, including eligibility identification, sufficient vetting to quality requirements, and promotion/demotion dependent on individual Partner Performance; Develop tailored training and coaching programs to elevate partner capabilities and performance, mirroring supplier development initiatives; Manage operational escalations and provide timely resolutions to ensure partner satisfaction; Lead initiatives to reduce partner churn and maintain a robust network; Serve as the ITAR conversion leader; Conduct on-site assessments to establish best practices and promote “Xometry Certified” partners; Maintain comprehensive training records and standardize partner training materials; Collaborate with marketing teams to drive partner acquisition strategies and campaigns; 20-25% travel required

Requirements

Bachelor’s Degree or equivalent required; 8+ years serving as a lead/leader in supply chain or manufacturing; Proven ability to analyze data and implement strategic improvements to balance customer and supplier needs; Top-class analytical skills – understands the importance of data and acumen and converts insights into action; Strong communication and presentation skills; Experience in developing and delivering training programs; Fluency with presentation, document, project management and other essential business applications; 20-25% travel required

Nice to have

Experience with manufacturing, machining, and the language and rhythms of the manufacturing environment (at least one role will specialize in transaction support for manufacturers); Proven track record of identifying knowledge gaps and delivering training and mentorship to develop others

Benefits

401(k) match; medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more