Partner Operations Executive

Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

Responsibilities

Support the day-to-day operational management of the Temenos Partner Ecosystem; Coordinate the operational aspects of partner onboarding, renewals, amendments, and offboarding activities; Maintain accurate partner records, documentation, and related information across internal systems; Track partner activities, milestones, actions, and deliverables, ensuring timely follow-up; Collaborate with Sales, Finance, Legal, Delivery, Marketing, Product, and other internal teams to facilitate partner processes; Prepare pipeline, KPI, revenue, and operational performance reporting and updates for leadership; Support audit, compliance, and governance activities, including documentation management and remediation tracking; Support business reviews, partner meetings, enablement activities, and strategic alliance programs; Maintain and update operational procedures, workflows, training materials, and knowledge repositories; Identify opportunities to simplify, standardize, automate, and improve operational processes, driving efficiency, scalability, and data quality across the partner ecosystem; Use operational data and insights to identify trends, resolve issues, and enhance the overall partner experience

Requirements

Previous experience in Partner Operations, Sales Operations, Business Operations, Commercial Operations, or a similar role; Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines; Excellent attention to detail and a structured approach to managing information, systems, and processes; Strong communication and stakeholder management skills; Good analytical and problem-solving abilities; Advanced Excel/spreadsheet skills and confidence working with business data and reporting; Experience working with Salesforce, CRM platforms, or similar business systems; Ability to work independently while contributing effectively within a global, cross-functional team; Professional level written and spoken English

Nice to have

Experience within technology, SaaS, fintech, banking, consulting, or B2B environment; Experience supporting a partner, channel, alliance, or ecosystem organization; Experience with Salesforce, Clari, Power BI, or similar reporting and analytics tools; Exposure to audit, compliance, governance, or finance-related processes; Experience supporting large hyperscalers or other strategic partner programs; Experience with process improvement, workflow automation, or AI-enabled operational tools

Benefits

Maternity leave: transition back with 3 days per week in the first month and 4 days per week in the second month; Civil partnership: 1 week of paid leave for marriage or civil partnership, including same sex/civil partnership; Family care: 4 weeks of paid family care leave; Recharge days: 4 days per year to use when you need to physically or mentally recharge; Study leaves: 2 weeks of paid leave each year for study or personal development