Patient Service Representative - Pediatrics at Manchester - Full Time

Position Summary: Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Responsibilities

Acts as a representative in all areas of clerical support; Greets and registers patients; notifies medical staff of their arrival; Verifies current address and insurance status; Uses appropriate company procedures, referring doctors and correct protocols for writing referrals; Schedules referral appointments with specialists, hospital testing and lab work; Completes prior authorization of testing according to insurance requirements; Checks out patient from the office; Collects payments and schedules follow up appointments or specialty appointments as appropriate; Posts charges to patient accounts using appropriate diagnostic and CPT coding when required; Maintains providers schedules, optimizing effective scheduling of appointments; Confirms appointments for daily schedule; Assists in developing and implementing systems to support effective and accurate registration of patients; Makes recommendations to increase efficiency of patient care or administrative functioning of area; Answering phones; Retrieving and updating medical records; Performing general clerical and other duties as assigned

Requirements

High School Diploma or equivalent required; Proficient in MS Office

Nice to have

Previous experience in a health care setting performing similar functions

Benefits

Health, dental, prescription, and vision coverage for full-time & part-time employees; Short-term disability, long-term disability, and life insurance coverage; Competitive pay; Tuition Reimbursement; 403(b) Retirement Savings Plan